Even though we include over 100 letters, you may wish to add your own special letters to the library.  Creating custom letter is not complicated, but we do recommend that you first look at an existing library letter to see how we have used “Placeholders” (Parameters).   Be sure to make a copy of the existing letter, so you do not damage the original.

“Placeholders” are auto fill parameters that give auto-merge functionality for the Library Letters to auto populate the client and dispute information into your dispute letters from within the wizard.  You’ll find the available parameters listed just below the custom letter editor.