FAQ
Frequently Asked Questions
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How do I get help with Credit Repair Cloud?
I am not able to upload my client’s paperwork. I am using pdf. I am getting an error message
After the client’s letters are printed, do we sign for them since we have the power of attorney?
I’m unable to log into credit repair cloud and submit my digital signature
How do I create and use a new client agreement?
I want to avoid having to manually insert each lead one at a time. Can I import as CSV?
Login, Slow Speed and Connectivity Issues
Why is your website URL printing at the top of my dispute letters?
How do I create custom letters that automatically merge my client, dispute and bureau information?
Is there a way to automatically pull data from a credit report so I dont have to type account numbers?
Is this a paperless dispute solution, or do we have to mail the letters in ourselves?
What are the specific steps to upload the bureau reports to the cloud?
How do i change the permissions for my team members? “Credit Specialist,” “Sales Representative,” etc)
I have set a new default agreement, but when I login into the client portal, I do not see it anywhere.
When I sign up a new client they are not getting the system generated email with username and password
Searching for clients by last name (and changing client names)