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Contact the CREDIT-AID™Support Team
We strive to help all customers quickly and efficiently. Most issues can be resolved very quickly. However, to help you, we need to know as much detail as possible about the problem you are experiencing. Please tell us what you were doing when the problem occured and detail of any error messages that you are seeing. You can also send screenshots (if you know how to send one) to support @ credit-aid.com . The more detail you can provide, the faster we can help resolve any issue.
To contact us right now, please fill out this form:
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If the form above does not display or doesn't work for you, you may not have a current version of Flash® installed. You may also write to affiliate @ credit-aid.com. Click here for a company directory.
HOW TO CREATE A SCREENSHOT IN WINDOWS:
To send us a screenshot, please follow these steps.
To send only the active window (partial screen) - most useful for error message pop-up dialog windows and the lik.e
- Make the portion of the screen that you want to record be in front of any other windows.
- Press and hold the ALT key and tap Print Screen (PrtScr) key.
To save the image
- If you have a graphics editing program (PaintShop Pro or similar) that can create .GIF or .JPG images, start it now. Otherwise, Windows comes with Microsoft Paint - go to Start > Run and type mspaint.exe and click OK.
- Create a new, blank, image in the graphics editor.
- Paste the screen shot into the new image. In most programs, this is done by going to Edit > Paste.
- Save the image to your hard drive. Give it a filename that includes a reference to your case#, HostPilot username, or other useful information. e.g., if my account name is "webguru" I might give it a name of "webguru - Outlook error.jpg" If the option is available, you should save the image in .GIF or .JPG format. You can save it in .BMP format, but it will be very large.
***You also may be able to paste the image directly into the body of an email message to us. If you do so, please be sure that it is visible and readable
. This method does work well with Outlook users.
To send the image
Once you have created your screen shot, you can attach it to an email message. If you are working on an open case, please attach your image file to the reply message. If it is a new issue, please include a descriptive Subject for your message and any more detailed information about what you were doing when this error occurred. Send it to Support @ credit-aid.com (remove the spaces)
That's it!
We value your privacy and will not sell your email address to anyone.
See Privacy Policy.
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*Corporate Sales
Toll-free 800-257-1192
(Hablamos Español)
For customer service or tech support
please
see: contact, support or FAQ
This is easy to use software
and not a subscription.
There are no monthly fees!
Mortgage Brokers
Boost your Client's Credit
for LESS THAN $1 per Client!
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CUSTOMER COMMENTS
"Your program is fantastic! I raised my credit score 287 points in 30 days and saved thousands on my home loan!"
— Dave Goodman
Phoenix, AZ
"Editor's Choice: A powerful, user-friendly program that delivers what it promises."
— Lloyd Seagan
Stuff Magazine
"This company was WONDERFUL to deal with; the greatest customer service on the net!!"
— Jennifer W.
Maple Shade NJ
"A bad credit score can negatively impact a person's ability to obtain a decent mortgage. I help my clients with Credit-Aid Corporate PRO 1000 Software. It's simple to use and effective. Thank you for a wonderful and reasonably priced product!"
— Noe Longoria, Loan Officer
Simplex Mortgage, San Jose, CA
"Credit-Aid Plus is remarkably well designed. Installation was a snap, and I find it extremely easy to use. After 4 days of putting it through the paces without a single crash-error, I'm fairly certain the code is clean, tight and reliable. Strictly on functionality, it is virtually flawless and easily stands on its own merit. Yet, you went to great lengths to provide a highly intuitive user interface complete with an interactive co-pilot, wizards and pop-up reminders always at the ready to provide guidance every step of the way, leaving nothing to chance or lingering questions. The result is a solid, well-rounded product that is both educational and fun to use, quickly melting away all the trepidation and anxiety I generally feel on the sore subject of credit repair known more for the anguish and intimidation it engenders. Credit-Aid Plus is a bargain, compared to the cost of credit repair services which couldn't possibly do any better legally. It gives Main Street a heck of a fighting chance against Wall Street. If there's anything it can't, I simply haven't found it. The product is that complete! For the first time in all the years I've agonized over my credit woes, I actually feel empowered, rather than helpless. As for support, I haven't needed any... the product is truly idiot-proof! Even so, I did call in before my purchase with a pre-sales question and received a call-back within 2 hours. Not bad!
There is not a single thing I would change in the software; and that's saying a lot. It is refreshing to see a product that delivers on both form and function, true to its promise. If anything, Credit-Aid Plus over-delivers on every front. I am thoroughly impressed with the product and would highly recommend it without reservation. It's exactly what the doctor ordered... no pun intended! You should be very proud."
— Chima A. Ochiagha
Information Technology Strategist
chima@viatechglobal.net
Houston, TX
"I was able to buy a home -- even with my bankruptcy! Thank you for such a wonderful product!"
— Richard Samarcelli
Woodland Hills, CA
"I most most impressed with how far they were willing to go to help me as I was having a problem with my computer. This product is awesome."
— J.S.
Dunlap, IL
"I LOVE this Software! Prior to using it, I spent quite a bit of money on an expensive "credit repair company" that did NOTHING but take my money! Credit-Aid Software has made it very easy for me to repair my own credit. In my first month I saw huge results and was able to qualify for a better rate on a Refi. Thank you Credit Doctor!"
— James J. Redman
Coco Beach, FL
"Great services...great software, this application will help many people to work faster and better with their credit. Thank you Credit-Aid!"
— L. Barrera
Riverside CA
"My order was handled very well. I'm pleased with every aspect of my shipping of items, and they communicated well with me. Thank you very much!"
— Michael Underwood
Raleigh NC
"It is evident that the publisher has done his homework and researched the necessary requirements, provided comprehensive information yet been able to keep it concise so that the user is not overwhelmed. Of all the credit repair companies for profit, non-profit, Credit-Aid is to be the best choice for price, capabilities, ease of use, and informative without the superfluous legaleze...a Superior product!"
— Jeffery A Reilly
Portland, OR |
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